SMEs are diverse; your challenge is to provide flexible financial services able to meet their different needs. This is where we can help you.
Understanding the varying and daily financial management challenges of SMEs means providing a flexible, specific digital banking solution that generates bank differentiation and improves customer retention.
- Boosting efficiency, for banks and for banking customers
- Frictionless coexistence with digital solutions currently on the market
- Personalised customer experience
- Full range of transactions across various channels
- Flexible and simple company administration
- Seamless integration with backend systems
- Productivity-focused platform administration tool
- Deeper customer knowledge powered by analytics
- Smart mix of customisation and implementation
Providing bank users with the tools to efficiently manage their customers, company procedures and entire platform by maximising the value of each customer interaction. The admin portal effortlessly provides platform management, configuration and monitoring, and helps to manage both faces of the customer relationship – transactional and commercial – via effective personalisation.
Secure, frictionless access to a full range of financial services adapted to the needs of every SME. You can provide a bespoke digital solution by tailoring the needs of your SME segment and offering a personalised banking experience to each customer. Embrace continuous innovation, efficiency, cost reduction and flexibility to improve your customer’s business through the portal.
Furthermore, bidirectional communication tools help you and your customers engage directly with one another.
From freelancers to middle-tier companies with structured financial government, the CREALOGIX solution can adapt the implementation of rules and processes to a specific company philosophy, process or need, providing templates and self-administration features where necessary. Company rules compliance can also be efficiently handled.
Seamlessly monitor multiple channels from one centralised hub, maximising engagement with your clients. Daily activity conducted on your customer’s channel of choice provides a consistent experience.
Support your customer’s reporting needs with this user-friendly tool for self-service reporting. From operative reports to compliance purposes, your customer will find what they need.
Cash flow monitoring
Cash flow is paramount for SME companies. We provide easy-to-use tools for efficient cash flow tracking.
Diversity is a key factor for many SMEs. Our platform offers a transaction/item role-based access and authorisation workflow management tool (with super user option) where financial company processes can be mapped, regardless of size or complexity.
Obtain valuable information from your data by means of data analytics and predictive models. Bring added value to your customers by providing them with valuable insights about their consolidated business.
Digital channels help to implement a new relationship model with your customers. Our platform provides new tools for frictionless interaction and generates closer engagement by selecting the right products and services at the right time and place.
Integrate with any backend/middleware system in a short timeframe.
We offer both microservices or modular monolithic architecture, based on new and open industry technology products such as Spring Cloud, OAuth2, Apache Kafka and ElasticSearch.
Flexibility and performance
Multilayer architecture based on standard protocols can manage temporary data and local data, or rely on middleware services for online information. The platform has the flexibility to deliver best performance and customer experience in each case.
Multilevel user management at both customer end and back office
Supports several authentication methods
Authorisation process based on user roles and user access rights
MFA fully integrated (Biometrics, OTP, Challenge-Response and Transaction Signature)
Company super user
Audit & reporting