We have been able to win over private banks and banks with tailor-made services for customers with the highest demands for years with our solutions. Give yourself an overview of the banks who are already on the digital path and who will expand further in this direction together with CREALOGIX.
Coutts & Co. is one of the leading banks in private banking and wealth management. With their modern and comprehensive digital offering Coutts is taking a clear leading role in the private banking landscape.
With their online offering Coutts offers their customers a fast, secure and easy way to manage their finances. With mobile and tablet banking the customer has access to their accounts and portfolios anywhere, any time.
With the new digital offering Coutts already gives their customers the advantage of making payments with their mobile or tablet. In addition, features such as news and insights and the ability to send personal messages to their customer manager are also offered to customers. The customers can set personalised notifications for themselves by SMS or email for scenarios based on, for example, account balances or transactions of a particular amount.
% Acceptance rate
Million Online Banking Logins in 2014
Transactions per login
In 2014 Coutts achieved a very high acceptance rate of 57% for their online banking platform. For private banking this is, on average, approx. 40%. Out of the users of E-Banking from Coutts 81% were active during the three months surveyed.
CREALOGIX and Coutts are working on the integration of wearables into the current digital banking solution. The pictures show a study of how notifications or the account balance can be sent to the customer quickly and easily.
Société Générale is one of the most important commercial banks in France. Read more about how CREALOGIX helped Société Générale to successfully build up their digital bank.
Société Générale wanted to differentiate itself from its competitors with a new digital solution. On the one hand there was a demand that the core banking system remain independent, on the other hand they wanted an improved and more modern design. Security played a further important role. The high security requirements for their digital bank should be able to be fulfilled by the same provider.
The bank’s requirements were also driven by cost efficiency, an agile and flexible roadmap and the potential for simple integration into the back office system. Furthermore, Société Générale places a high value on innovation and differentiation from their competitors. These were all reasons why Société Générale chose CREALOGIX.
With the Digital Banking Hub from CREALOGIX Société Générale received a tailor-made online banking system. With its extensive functional scope Société Générale offers its customers a unique banking experience. Personal notifications, news read-outs, co-browsing and also the traditional and share trading module round out the entire programme package.
Leodan Privatbank AG (formerly the Privat- und Handelsbank Zürich) is the first hybrid bank in Switzerland. It combines classic private banking with internet banking. In this case the customer can have an investment profile created online, which is used to create an investment strategy for them. CREALOGIX supplied the software for this hybrid bank.
In a joint project between Leodan and CREALOGIX an automatically generated investment strategy (Robo Advice) is combined with classical investment advice. With this new style of investment Leodan has been able to focus on the individual needs of their customers and help them make the right investment decisions with their specialised knowledge.
The most striking features to the eye are the navigation concept, the rebranding of the bank (formerly PHZ) and the hybrid advice functions, such as, for example, “recommended measures” or “contact from your adviser”.
The hybrid investment advice solutions from CREALOGIX take account of the new customer behaviour to support the adviser with an extensive cockpit in their daily work. As a result, banking customers are given the maximum freedom of choice in their contact channels and the time to make contact. New possibilities in personal advice and optimal customer care are opening up for the financial institution.
The effects of the financial crisis and the changes initiated by the crisis demand that banks adapt their business models to the new realities. Whoever wishes to play a leading role in private banking in the future must concentrate on their strengths, offer clear added value to their customers, provide a well-developed digital channel and have their costs well under control.
5 successful approaches that provide an overview of how digital asset management will look in the future.