Consulting and IT service provider adesso and FinTech company CREALOGIX had previously worked closely together in Germany where they successfully completed multiple customer projects, including one involving a corporate client portal for the Landesbank Hessen-Thüringen (Helaba). The two firms made the decision to expand the scope of this fruitful partnership. They wish to team up on future transformation projects for financial service providers in Switzerland and Italy.
The partnership began with a major project that proved to be a tremendous success. Helaba launched an information portal for corporate clients in collaboration with adesso as the implementation partner and CREALOGIX as the software service provider. The new digital banking portal for real-estate and corporate clients provides a full overview of all financial and account data for business customers as well as secure communication channels contained within a uniform user interface. A strategic partnership in Germany grew out of this customer project in 2020. To build on this success, the companies have now signed a partnership agreement in Switzerland.
By working closely together, adesso and CREALOGIX can provide financial institutions with consulting services and proven solutions from a single source, delivered by specialists with profound knowledge of the needs and challenges of the sector. In addition, adesso Schweiz AG opened an office with a highly capable team in Lugano in early 2020. This will allow it to serve Italian financial institutions along with customers in Germany, Switzerland and Austria.
CREALOGIX’s product range includes mobile banking solutions, banking platforms and conversational banking. These services will become increasingly relevant for the sector going forward. While e-mail and the phone had been the two dominant methods of communications up until recently, there has been a growing shift in how users communicate across all groups towards text-, voice- and video-based messaging options. This trend is also evident among banking customers, forcing financial institutions to update their communications channels and change how they interact with customers.
Thanks to the partnership with adesso, it was possible to address new industry-specific requirements while integrating CREALOGIX solutions. On this point, Dr Michael Hartmann, Head of Business Line Financial Services at adesso Schweiz AG, reports:
"adesso and CREALOGIX have a combined 25 years of experience on the banking and IT markets. During this time, adesso has expanded its consulting expertise, and CREALOGIX has continued to improve the quality of its product solutions for the financial sector and adapted them to meet their specific needs."
Jordi Pérez, Managing Director GSA & CEE at CREALOGIX, adds:
"By teaming up, we are able to deliver a better system environment to modernise and upgrade their customer channels, with the ultimate goal of improving the customer experience."
About adesso Schweiz AG
adesso was founded in Germany in 1997 and employs around 5,000 staff. As a foreign subsidiary of adesso SE, adesso Schweiz AG markets its consultancy and IT service portfolio on the Swiss market. adesso focuses on providing consultancy and individual software development for the core business processes of companies and public administrations. adesso’s strategy is built on three pillars: its employees’ comprehensive industry expertise, a broad range of technological skills and proven methods for implementing software projects. This approach provides companies with IT solutions that boost their competitiveness. Since 2020, adesso has had an onshore location in Ticino, which offers high-end services for end customers as well as for the other adesso locations at attractive conditions.
adesso Schweiz AG maintains a cooperative relationship with the Department of Informatics at the University of Zurich (Institut für Informatik der Universität Zürich). In addition, Prof. Harald C. Gall, Professor for Software Engineering, is a member of the Administrative Board. Dr. Peter Walti is the President of adesso Schweiz AG’s Administrative Board. www.adesso.ch/en
The CREALOGIX Group is a Swiss Fintech Top 100 company and is one of the global market leaders in digital banking. CREALOGIX develops and implements innovative fintech solutions for the financial institutions of tomorrow. With CREALOGIX digital solutions, banks, wealth management firms and other financial institutions better respond to changing customer needs in the area of digital transformation. Founded in 1996, the Group employs around 660 people worldwide. The shares of CREALOGIX Group (CLXN) are traded on the SIX Swiss Exchange.