CREALOGIX
Blog

Generative AI chatbots have everyone talking and the question is, how can it be used for banks and wealth management firms?

Application and approval processes are an important part of the day-to-day business of many public organisations. However, these processes are often time-consuming, prone to errors and inefficient because they are still manual and paper-based. A digital application and approval platform can provide a solution.

Every day brings fresh headlines about the cost-of-living crisis. This is an opportunity for banks to deliver excellent value, sharing their experience and expertise at scale via digital banking channels. Here are our top three features that customers expect when it comes to help with money management.

One area that stood out in our research study was the need for greater education amongst those interested in crypto. The inclusion of an education programme via a digital interface and secure, convenient interaction with an advisor could be a powerful value driver as banks and wealth management firms take their crypto offerings to the market.

After an extraordinary year in the financial industry, one important realisation is a greater need for the rapid launch of contemporary digital offerings. Financial institutions are upgrading in the areas of mobile and digital banking, creating ecosystems and launching digital second brands.

A recent report from McKinsey states that when it comes to banking, SMEs often find themselves stranded between large corporations and retail customers in terms of both products available and service delivery. This is a significant risk to banks because SMEs have traditionally received less focus and digital challengers are growing in the market to fill the gap. In the GCC countries in the Middle East, this certainly appears to be the case and one of the major challenges is around funding.