Raiffeisen
Third largest banking group in Switzerland
Raiffeisen is the third largest banking group in Switzerland and is a leader in retail banking. The new E-Banking from Raiffeisen can be accessed anywhere, at any time of day or night. With a modern design, high levels of security and intuitive user prompting, the digital offering should be, above all, a pleasure to use.
Challenge
The technical challenge for Raiffeisen was, on the one hand, the optimisation of communication with the application. However, (client and server-side) resources also needed to be optimised. A technical consolidation was also needed on a number of levels. From a professional point of view a new design had to be provided for online banking and individual information had to be able to be displayed to the customers.
The Most Important Enhancements for the Customer
- Notifications and Messages
- Prognosis: payments carried out and standing orders
- Full text searching and filtering functionality for account statements and standing orders
- Diagram read-out
- Quick function
Result
Customer responses show that above all the new design, supplementary features and clarity score well with the customers.
Customer responses
million
E-Banking Customers
E-Banking logins per day
million
Payments per annum
