Around the world, text, voice and video-based messaging has replaced e-mail and the telephone as the most important digital form of communication. For banks, messaging channels are becoming the de facto way of interacting with their customers and, strategically, it’s important they integrate them into their digital offerings.
Learn more about why conversational banking is the game changer in digital customer engagement.
In this whitepaper, you will find out:
- How to create relevant, seamless, customer and context-specific user experiences
- What are the success factors in conversational banking
- How to boost proactive communication in investment advisory
- How to speed up the process of property financing