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Raiffeisen

Third largest banking group in Switzerland

Raiffeisen is the third largest banking group in Switzerland and is a leader in retail banking. The new E-Banking from Raiffeisen can be accessed anywhere, at any time of day or night. With a modern design, high levels of security and intuitive user prompting, the digital offering should be, above all, a pleasure to use.

Challenge

The technical challenge for Raiffeisen was, on the one hand, the optimisation of communication with the application. However, (client and server-side) resources also needed to be optimised. A technical consolidation was also needed on a number of levels. From a professional point of view a new design had to be provided for online banking and individual information had to be able to be displayed to the customers.

The Most Important Enhancements for the Customer in Overview

In the interim E-Banking has been implemented for all customers

Customer responses show that above all the new design, supplementary features and clarity score well with the customers.

Customer responses

1.2

Mio.

E-Banking Customers

320

K

E-Banking logins per day

120

Mio.

Payments per annum