On the 24th April 2018, the industry body "Private Banker International" honoured all outstanding services, consulting services, technology and software solutions in Private Banking and Wealth Management. In the Private Banking & Wealth Management Germany Awards 2018, CREALOGIX won the Financial Advisory Workbench award in the category "Excellence in Customer Experience".
The "Excellence in Customer Experience" award recognizes technology providers whose solutions allow private banks and wealth managers to create a first-class customer experience during the consulting process. The CREALOGIX Financial Advisory Workbench was selected as the winning solution - a hybrid software solution for private banking, which supports the consultant in discussions with customers during preparation and follow-up.
The jury chose CREALOGIX because "they provide an open, flexible and secure technology platform that adds value to private banks and asset managers." Their products, according to the judges, "will support the implementation of MiFID-II consulting services as well as the personal advice of client advisors and hybrid omnichannel consultants. Their innovative software solutions provide an efficient advisory process for financial services."
Volker Weimer, CEO Germany AG, says:
"We are delighted about the award, which attests that out Workbench provides an excellent customer experience. Customers today expect comfortable, easy-to-use solutions that are seamlessly linked to personal advice."
A positive user experience is achieved through a multitude of features - such as an intuitively structured user interface, visualization of financial contexts or the simulation of scenarios. The software is composed of individual modules and can thus be tailored to the specific requirements of a bank. The Financial Advisory Workbench also allows it to respond quickly to relevant developments by monitoring portfolios online and setting up alert and alert functions.
The winners of the Private Banking & Wealth Management Germany Awards 2018, according to Ronan McCaughey, Editor-in-Chief of Private Banker International, "shape the future of the private banking and wealth management sector in Germany." CREALOGIX digital banking software has been widely praised in the past for its ease of use. Most recently, the CREALOGIX Group received the "Best Digital Financial Advisory Organization - West Europe" award for its consulting solutions at the Wealth & Finance 2017 FinTech Awards.