CREALOGIX Conversational AI –
Personal, intelligent and engaging – CREALOGIX Conversational AI delivers next-generation customer interaction for financial institutions
Customer retention in the
Today, customers want to interact with financial institutions anytime, anywhere and via the channel(s) of their choice. They expect the same simplified digital interaction with financial institutions that they are used to with their other daily communications. Due to the Covid-19 pandemic, call volumes have increased, customers are visiting bank branches less frequently and more customers are turning to online services for convenience. Therefore, it is important for financial institutions to have personalised and fully integrated communications channels in place to keep customers fully engaged.
CREALOGIX Conversational AI is the solution.
Achieve your goals with CREALOGIX Conversational AI
CREALOGIX Conversational AI – the key benefits
How financial institutions can benefit from Conversational AI’s capabilities to open up and enhance customer interactions.
Digital dialogue: enable a multi-channel
approach to digitally engage with customers
Secure: ensure secure and compliant
messaging when interacting with customers
Relationship: enable two-way dialogue
that reinforces customer-advisor relationships
Campaigns: execute personalised campaigns
digitally via different channels