By using Conversational Banking financial institutions can communicate digitally with their customers and therefore ensure a seamless narrative across all channels. This can significantly improve the customer journey.
Environmental, Social and Governance (ESG) concerns are increasing among investors; empowering clients to share what matters to them can help to tailor their investments and increase engagement and share of wallet.
Open finance enables banks to meet and offer the demand for innovative services. By integrating third-party services into an open architecture, financial institutions can offer more personalized products and services to a broader audience.
In September 2018, CREALOGIX together with Entersekt, launched a digital banking authentication solution that is based on a mobile app-based push procedure. Since then, the SaaS application has been used over a million times.